Last updated: October 23, 2026
RedBlack Studios creates motion graphics video ads from the information the customer provides at purchase (brief). Each video includes script, animation and music. Videos run 15 to 30 seconds and are delivered in 9:16, unless the customer buys the 1:1 and 4:5 formats add-on.
Videos are delivered by email with a download link within 24 business hours of payment with a complete brief. Weekends and US holidays don't count. The download link is available for 30 days.
RedBlack sets the creative direction (script, animation and music). The service doesn't include revision rounds for taste, unless the customer buys the "Revisions included" add-on, which gives one round of revisions per video.
All prices are in US dollars (USD). Since this is a custom digital service, payments are non-refundable; the guarantees in section 3 apply instead. The 3-video Trial can be purchased once per business.
Monthly plans renew automatically every month until cancelled. You can cancel or pause anytime with no lock-in, and access continues until the end of the paid period. Unused videos don't roll over. If you bought the Trial and subscribe within 7 days, your $97 is credited to the first month.
Customers may use the videos commercially without limits. RedBlack may show them in its portfolio and social media unless the customer asks otherwise by email. White-label plans carry no RedBlack branding.
The customer is responsible for the accuracy of what they ask the videos to communicate (prices, discounts, claims) and for complying with the ad platforms' policies where they run them.
We use the data you give us (name, email, business and brief) only to produce and deliver your order and to contact you. Payments are processed by Stripe; we don't store card data. We use the Meta Pixel to measure our ads.
Please read this section carefully: it affects how any claim is resolved.
a) Talk to us first. If you have a claim about the service, a payment or these terms, email dsierra@redblackstudios.com with your name, the email you used to purchase, what happened and the resolution you want. Both parties have 30 days from that email to try to resolve it in good faith before starting any proceeding.
b) Individual arbitration. If it isn't resolved within those 30 days, any dispute arising out of these terms or the service will be resolved by binding, individual arbitration administered by the American Arbitration Association (AAA) under its applicable rules, before a single arbitrator, seated in Miami, Florida, USA. Where the rules allow, hearings may take place by video or in writing. The arbitrator's award is final and may be entered in any court with jurisdiction.
c) Small claims. Instead of arbitration, either party may bring an individual claim in small claims court in Miami-Dade County, Florida, as long as the claim qualifies for that court.
d) No class actions. Each party may bring claims only in its individual capacity, never as a plaintiff or class member in any class, consolidated or representative action. The arbitrator may not combine more than one person's claims or award relief to anyone other than the individual party. If this waiver is found unenforceable for a claim, that claim will go to the courts of Miami-Dade County and not to the arbitrator.
e) Exceptions. Either party may go to court for urgent relief to protect its intellectual property or to stop unauthorized use of the service.
f) Your right to opt out. You can reject this arbitration agreement by emailing dsierra@redblackstudios.com with the subject "Arbitration opt-out", your name and the email you used to purchase, within 30 days of your first purchase. If you opt out, the rest of these terms still apply and disputes will go to the courts of Miami-Dade County, Florida.
g) Governing law. These terms are governed by the laws of the State of Florida and the US Federal Arbitration Act, wherever you are located.
dsierra@redblackstudios.com